On going issue: Signals Algorithm update is scheduled to improve signals for asset classes traded with Magnum Options, OX Markets, and TR Binary Options. There is known issue while trading with ASKOption, Tropical Trade and CTOption of error ‘invalid parameters‘ and ‘failed to open new trade‘, our team is working to resolve this soon.
There is an upcoming system update due in mid October.
Latest system update was completed for version 1.16 at 10pm GMT on 19th September.
Latest system update was completed for version 1.15 at 4pm GMT on 8th September.
Latest system update was completed for version 1.10 at 3am GMT on 3rd September.
Trading should not be affected. If you encounter any issues please raise ticket from your account or email customer support detailing the exact issue you are facing with screenshot if possible.